Booking Terms & Conditions

BOOKINGS

Booking requests to be made by either

  • using our online booking form for each trip

  • or enquiry form click here

  • thru our Facebook page

  • in Australia call 0437 928 926

We will contact you shortly after to arrange your booking

 

DEPOSITS

Deposits are required by due date to confirm your bookings

Payment methods accepted:

  • direct deposit or bank deposit 

  • Visa or MasterCard

Your booking will be confirmed once your deposit has cleared

PAYMENTS

Deposits, final payments or full payments to be received by the due date as per your invoice

Payment methods accepted:

  • direct deposit or bank deposit 

  • Visa or MasterCard

Your payment will be confirmed when payment has cleared

Progress payments are also accepted, by prior arrangement

CHANGE REQUESTS

Any change requests are to be in writing to the email address you received your invoice from

Changes may be possible and will be assessed on individual requests and if time permits otherwise cancellation fees will apply

CANCELLATIONS

  • are to be given in writing to the email address you received your invoice from

  • fees and timeframes vary with different trips and boats, you will be advised these with your booking

UNFORSEEN CIRCUMSTANCE POLICY

We make all plans and bookings in good faith. Scuba Sojourns and our suppliers reserve the right to change products/services due to unforeseen circumstance, adverse conditions, or Government direction. Safety is our paramount. Scuba Sojourns are not responsible for circumstance out of our control or presence, therefore early purchase of your Travel Insurance is highly recommended, also, in case your circumstances change

INSURANCE

Travel insurance is recommended

MEDICAL CONDITIONS

​Some medical conditions may preclude you from diving, please check the medical form sent to you with booking infomation

AGE RESTRICTIONS

All passengers under 18 years of age must be accompanied by a parent or guardian. Some trips have a minimum age for younger children, please check with us at time of booking

PRIVACY STATEMENT

Bookings: all passenger information collected will remain secure and will not be shared with any third parties excepting information directly required by our ‘suppliers’ for your trip

Payments: information is securely collected, remains secure then deleted and will not be shared with any third parties

AIRFARES

Due to many point systems for flights and discounts offered frequently by airlines we allow passengers to make their own flight bookings and transfers in home town to save money. We have access to discount codes and specials from time to time and advise clients booked on upcoming trips of these when available. If you need assistance with a Travel Agent for flight bookings just let us know.