Booking Terms & Conditions

BOOKINGS

Booking requests to be made by either

• using our online booking form for each trip

• or enquiry form click here

• thru our Facebook page

• in Australia call 0437 928 926

We will contact you shortly after to arrange your booking

 

DEPOSITS

Deposits are required to confirm your bookings

Payment methods accepted:

• direct deposit or bank deposit 

• Visa or MasterCard

Your booking will be confirmed once your deposit has cleared

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PAYMENTS

Final payments to be received by the due date as per notification at time of booking usually or at time of booking if booking make 8 weeks or less prior to trip

Payment methods accept:

• direct deposit or bank deposit 

• Visa or MasterCard 

Your payment will be confirmed once payment had cleared

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Progress payments are also accepted and will be confirmed when payments clear

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CHANGE REQUESTS

Any change requests are to be in writing to

Changes may be possible and will be assessed on individual requests and if time permits otherwise cancellation fees may apply

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CANCELLATIONS

• are to be given in writing to

• fees and timeframes vary with different trips and boats, you will be advised with your bookings

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UNFORSEEN CIRCUMSTANCES

All our bookings are confirmed with our ‘suppliers’. Our 'suppliers' reserve the right to make changes in their schedules due to weather or for unforeseen circumstances. Travel insurance is recommended, see below

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INSURANCE

Travel insurance is highly recommended with the following inclusions:

• Trip cancellation

• Evacuation and medical for scuba diving (not all insurances cover this, please check yours)

Note: in a medical emergency any evacuation, vessel relocation or medical expenses are the financial responsibility of the diver/s involved

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MEDICAL CONDITIONS

Some medical conditions may preclude you from diving, please check the medical form sent to you with booking infomation

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AGE RESTRICTIONS

All passengers under 18 years of age must be accompanied by a parent or guardian

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PRIVACY STATEMENT

Bookings: all passenger information collected will remain secure and will not be shared with any third parties excepting information directly required by our ‘suppliers’ for your trip

Payments: information is securely collected, remains secure then deleted and will not be shared with any third parties

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AIRFARES

Due to many point systems for flights and discounts offered frequently by airlines we allow passengers to make their own flight bookings and transfers in home town to save money. We have access to discount codes and specials from time to time and advise clients booked on upcoming trips of these when available.